• General Questions

  • Q: What is TeamBoost?

    TeamBoost is the world’s leading crowdfunding platform for teams and clubs.


  • Q: Who is TeamBoost for?

    TeamBoost is for teams, clubs and organizations. If you are an organization please contact us at and we’ll get back to you with more information.


  • Q: Why use TeamBoost?

    Because our crowdfunding platform allows teams to raise funds quickly and efficiently. A team crowdfunding campaign is made up of individual athlete crowdfunding pages. Each athlete has access to unique social media tools that connect them with their own community of supporters. The funds raised by individual athletes adds up to the team’s crowdfunding goal.


  • Q: Is TeamBoost secure?

    We employ the best secure payment encryption technology available. Donors’ online payments are safe and your money is stored securely until you're ready to request a withdrawal via electronic transfer or by check. We do not store credit card numbers.


  • Q: Will my donors be charged anything?

    No, we do not assess any fees to donors supporting TeamBoost campaigns.


  • Q: Does TeamBoost provide tax receipts?

    No, TeamBoost does not provide tax receipts. A tax receipt may be available if a specific campaign is deemed as a not-for-profit project by the government or tax authorities in the country where funds are being raised.


  • Q: What does it cost to raise money on TeamBoost?

    It is free to set up and share a TeamBoost campaign. TeamBoost charges just 20% of each contribution you receive including all processing fees.


  • Q: I would like to advertise on TeamBoost?

    
Awesome! Contact us at


  • Coaches and Athletes

  • Q: Can anybody create a TeamBoost campaign?

    Any coach, team or organization can use TeamBoost. However, only individuals over the age of 13 are permitted to create a fundraising campaign at TeamBoost.
 Campaigns for younger children may only be established by adult parents or legal guardians.


  • Q: How long does it take to get my funds?

    When your campaign ends, TeamBoost will transfer all donations, less our fees, to your PayPal account or will mail you a check. It can take 5-15 business days to complete the electronic transfer. Special payment requests can be made by emailing us at .


  • Q: Can I give tax receipts to contributors?

    TeamBoost cannot issue tax receipts on your behalf. We suggest that you ask your Sport organization, which is usually a non-profit, to approve your campaign as a non-profit activity so they can issue tax receipts for you.


  • Q: Do I need to add rewards to my campaign?

    You are not required to offer your contributors’ rewards for their support, but it is highly recommended as a proven fundraising strategy. We provide reward templates you can customize to your campaign.


  • Q: Is a video required to launch a campaign?

    No but it is highly recommended that you incorporate as much video as possible into your campaign. It’s proven that videos increase engagement and contributions. To learn more, please visit our Handbook.


  • Q: Do I need to get my campaign approved?

    No, you can create, edit and launch your campaign all by yourself. However, by launching a campaign on the TeamBoost platform, you are agreeing to abide by our Terms of Use. Also, your campaign is always subject to our verification processes and procedures.


  • Q: How do I know when a supporter makes a contribution?

    You will receive an email alert from us each time a contribution is made plus it will also appear on your campaign page.


  • Q: Can supporters in other countries make contributions?

    Yes, the TeamBoost platform accepts contributions from most countries, world-wide.


  • Q: Can I edit my campaign after it’s launched?

    Yes. We encourage you to visit your campaign page often to frequently post updates and to make improvements so the messaging is as appealing as possible to your community of fans and supporters.


  • Q: Do I need a PayPal account to start a campaign?

    TeamBoost sends the funds directly into your PayPal account / bank account. However, if you need to receive a check, please contact us at


  • Q: What does TeamBoost do with my personal information?

    TeamBoost has an extensive set of privacy policies to protect the integrity of your personal information. To learn more, please visit our Pricacy Policy.


  • Q: What happens if I don’t reach my funding goal?

    There are no deadlines or funding minimums to satisfy in order to receive the funds. No matter how much you raise, you will receive 100% of the money donated to your campaign less our fees.


  • Q: Can I add to my campaign any contributions I receive offline?

    Yes. We can display contributions that have been given offline.


  • Q: How do I thank my contributors?

    There are many ways, including shout outs on your social media page, recognition on your campaign page and tagging your supporters on Facebook. We recommend all three!


  • Supporters

  • Q: Do I need a TeamBoost or PayPal account to contribute to a campaign?

    No, you do not need an account on TeamBoost or PayPal to contribute to an athlete. All you need is a major credit card. You can also add your picture to the list of contributors by connecting your Facebook account.


  • Q: Can I get a tax receipt for my contribution?

    TeamBoost does not issue tax receipts to contributors. It is up to the athletes using the TeamBoost platform to indicate on their campaign page whether or not non-profit status has been achieved, in which case the athlete or their sponsoring organization is responsible for issuing tax receipts.


  • Q: Can I contribute anonymously?

    Yes. When making your contribution, select the Anonymous option. However, if you contribute anonymously, you will not be able to receive a reward from the campaign.


  • Q: Can my business sponsor a campaign?

    Absolutely. For sponsorship opportunities, please contact